The Protection of personal data

Company REFINE s.r.o. processes your personal information to the following extent:

Name, surname, e-mail address, company name, contact telephone number, address and data required to issue the invoice (company name, address, registration, VAT ID, tin).

This data was obtained during the order of the product or service, by posting a query regarding our products and services or in any other way related to the business of our company.

According to the above, we would like to inform you that:

1. The ADMINISTRATOR of your personal data (hereinafter referred to as the ADMINISTRATOR) is REFINE s.r.o.established in Malokrasňanská 6, 83154 Bratislava-RAČA, IČO: 52454827. The ADMINISTRATOR can be contacted in writing via traditional mail sent to the address of the company's registered office or via e-mail at

2. Your personal data is processed on the basis of article 6 par. 1 of Regulation (EU) 2016/679 of the European Parliament and of the Council on the protection of individuals with regard to the processing of personal data.

3. The company REFINE s.r.o. offers customers services in the field of marketing, visual merchandising and design of commercial premises. REFINE s.r.o. does not share data with other entities for any other purpose, except those necessary such as: to carry out an order, technical support and providing of products and services and accounting. The processing of personal data for the purposes of the above is within the business activity of REFINE s.r.o..

4. In connection with the processing of your personal data, you have the right:

  • Ask your ADMINISTRATOR to verify your personal information.
  • Ask the ADMINISTRATOR to change your personal information.
  • Ask the ADMINISTRATOR to delete your personal information.
  • Ask the ADMINISTRATOR to restrict the processing of your personal data.
  • To challenge the processing of your personal data-the transfer of your personal
  • Lodge a complaint with the supervisory authority.

In the light of the above, please contact us via one of the methods described in point 1 below. We further inform you that:

5. The ADMINISTRATOR shall make every effort for the physical, technical and organizational protection of your personal data against accidental or intentional destruction, accidental loss, alteration, unauthorized disclosure, use or access in accordance with all relevant Regulations.

You can read more about our Privacy policy here:


REFINE s.r.o. very carefully protects your personal information and strictly adheres to the rules and established data protection laws. Below is an overview of how we safeguard this protection and what data is collected and for what purpose.

We process personal data provided by USERS in a manner consistent with the Law no 101/2000 Zb. Privacy Policy, as amended.

We store USERS personal information on computers that ensure their maximum security. Only authorized and trained persons can access the database.

We do not transfer, sell or rent to third parties personal data unless this is done with the express consent or at the request of the USER or at the request of the legal authorities of the State in connection with the ongoing proceedings.

Our website uses Cookies. These files are stored on the USER's computer through the website and provide statistical data about the USER's activity. The USER may at any time disable cookies on their Web browser, but it must be aware that in some cases the disconnection of these files may cause difficulties or in extreme cases prohibit the use of our site. We would like to point out that if our website refers to other websites that are not in our administration, we cannot be held responsible for the content of this site or for the degree of privacy protection performed by the administrators of the site. When deciding on the transition to such a website, this USER does at its own risk. We encourage you to read the privacy policies implemented by these websites as you provide them with your personal information.

We will send advertising and promotional materials to USERS only if they agree. This applies in particular to newsletters sent to the USER, as long as he confirms that he wishes to have a newsletter on current offers, discounts and reports from our offer. These materials apply only to our offer.

Please send all questions, requests and suggestions regarding the protection of your data to the address

I. Definition

  1. USER- a natural person with full legal capacity, a legal entity or an organizational unit without legal personality, but the law confers on it legal capacity that makes us disclose his or her personal data or visits our web Page. If the USER is not a natural person, it is assumed to be represented by a representative authorized to represent the USER in respect of the relevant law.
  2. ADMINISTRATOR- Personal Data Manager, company REFINE s.r.o., established Malokrasňanská 6, 83154 Bratislava-Rača, IČO: 52454827.

II. General Information

  1. The data protection policy and cookie policies relate to data acquisition and processing, including personal data by the ADMINISTRATOR.
  2. The ADMINISTRATOR obtains user information as follows:
  • Data that USERS voluntarily entered on the contact form.
  • E-mails, SMS and messages that USERS voluntarily send to messages on social networks and via Internet communicators.
  • Saving cookies in terminal equipment (called "Cookies").
  • By collecting logs from Web pages.
  • Information voluntarily provided by USERS in telephone interviews.

III. Information in the forms

  1. The ADMINISTRATOR collects information voluntarily provided by the USER.
  2. The ADMINISTRATOR can automatically store information about the connection parameters (time, IP address, call parameters).
  3. The data on the form are not disclosed to third parties unless otherwise stated (as a result of legal provisions).
  4. The data provided in the form are processed for the purpose of the function of a particular form, e.g. The answer to the USER's question or the execution of his order (payment, execution, claim) and marketing activities or offers.

IV. Cookie information

  1. This website uses cookies.
  2. Cookies (i.e. Cookies) are computer data, especially text files that are stored on the USER's end device, and are intended for use on the website. Cookies most often contain the name of the website from which it originates, the storage time on the USER's end device, and a unique number.
  3. An entity that places cookies on the USER's end device and obtains access to them is an ADMINISTRATOR.
  4. By default, Web browsing software (Web browser) allows to store cookies on the USER's terminal device. USERS can change this default setting.
  5. The Web browser allows to delete cookies. You can also automatically block cookies. You can find detailed information about this topic in the Help or documentation of your Web browser.
  6. Restricting the use of cookies on available websites may affect some Web site features.
  7. Cookies can be used for advertising networks, especially in the Google network to display targeted ads by the way you use the website. To this end, they may store information e.g. About the time spent on the website.
  8. The USER may disagree with the processing of cookies (this may affect the proper functioning of the website).
  9. For information about user preferences collected on the Google display network, the USER can view and edit information obtained from cookies using the tool:

V. Server protocols

If you use a website for informational purposes only, we do not collect any personal information except the data transferred by your browser.

This data includes:

  • IP address
  • date and time of the request
  • request content (specific pages)
  • Access status/HTTP status code
  • The data transmitted
  • the Web page from which this application originates
  • browser
  • operating system and its interface
  • language and browser version software
  • country of origin of the visitor.

VI. Data provision

  1. In connection with the provision of services, personal data will be made available to external entities related to the Company's activities and are necessary for the performance of the service.
  2. The data are made available to external entities within the scope and only within the limits permitted by law.
  3. The administrator may be required to provide information collected from the website to the competent authorities on the basis of legal requirements and to the extent of the request.

VII. Security of personal Data

  1. The ADMINISTRATOR takes care of the security of USERS ' personal data.
  2. Personal data has been transmitted knowingly and voluntarily and will be processed only for the purposes described in point III (a). 4 of this document.
  3. Without your explicit consent, your personal data will not be shared with other data recipients, except for subcontractors of our services and only for the purpose of providing the services.

VIII. Modification, rectification, erasure, processing of personal data

  1. In accordance with regulation (EU) No 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and the free movement of such data, and the repeal of Directive 95/46/EC the ADMINISTRATOR provides USERS with free access to personal data (possibility of changing, forgetting, repairing and deleting).
  2. The access, modification and correction of personal data can be done at any time by contacting the ADMINISTRATOR at
  3. The USER has the right to lodge a complaint with the supervisory authority.


In Bratislava
14TH of August 2019
REFINE s.r.o.